Holiday Shipping

Free Upgraded Shipping!

Free upgraded shipping for all continental United States orders over $300!
Some things to note: time from order to delivery will vary depending on the item ordered.  All orders are shipped, scheduled and expected to arrive on or before the estimated delivery date. Some orders may arrive earlier than the expected delivery date.

Joella Grace Jewelry takes pride in sharing the special moments that our customers use for special occasions such as engagements.   We are happy to assist in special shipping options to maintain the surprise factor for deliveries.  Please let us know how we can help you maintain your surprise. Special arrangements, such as Saturday delivery, delivery on a particular date, or holding at a FedEx location are often used by our customers.  Just note that Saturday delivery is available for eligible locations for an additional charge.
Unfortunately we are unable to control deliveries once the package has left our facility yet we are happy to try to help with any delivery issues.

Free Upgraded Shipping!

Domestic United States Only

Item Order Deadlines for Christmas Delivery
Custom, CAD Modeled, Fabricated jewelry Includes:
  • Custom Engagement Rings
  • Custom Wedding Rings
  • Custom Jewelry
  • All products available for Christmas delivery if ordered by 12pm EST on November 25
  • Most products available for Christmas delivery if ordered by 2pm EST on December 1
  • Select products available for Christmas delivery if ordered by 10am EST on December 5
Custom Stud Earrings
  • All products available for Christmas delivery if ordered by 12pm EST on December 8
  • Most products available for Christmas delivery if ordered by 2pm EST on December 15
  • Select products available for Christmas delivery if ordered by 10am EST on December 20
In Stock Jewelry (Value over $300)
  • All products available for Christmas delivery if ordered by 12pm EST on December 18
  • Most products available for Christmas delivery if ordered by 2pm EST on December 20
  • Select products available for Christmas delivery if ordered by 10am EST on December 21
In Stock Jewelry that needs:
  • Sizing (up or down)
  • Shortening
  • Adjustment
  • Engraving
  • All products available for Christmas delivery if ordered by 12pm EST on December 4
  • Most products available for Christmas delivery if ordered by 2pm EST on December 13
  • Select products available for Christmas delivery if ordered by 10am EST on December 19
Jewelry Repairs
  • All products available for Christmas delivery if ordered by 12pm EST on November 20
  • Most products available for Christmas delivery if ordered by 2pm EST on December 5
  • Select products available for Christmas delivery if ordered by 10am EST on December 18

DEADLINES FOR VALENTINES DAY DELIVERY

Domestic United States Only

Item Order Deadlines for Christmas Delivery
Custom, CAD Modeled, Fabricated jewelry Includes:
  • Custom Engagement Rings
  • Custom Wedding Rings
  • Custom Jewelry
  • All products available for Valentines delivery if ordered by 12pm EST on January 12th
  • Most products available for Valentines delivery if ordered by 2pm EST on January 19th
  • Select products available for Valentines delivery if ordered by 10am EST on January 26
Earrings
  • All products available for Valentines delivery if ordered by 12pm EST on January 12th
  • Most products available for Valentines delivery if ordered by 2pm EST on January 20th
  • Select products available for Valentines delivery if ordered by 10am EST on February 8th
In Stock Jewelry (Value over $300)
  • All products available for Valentines delivery if ordered by 12pm EST on February 7th
  • Most products available for Valentines delivery if ordered by 2pm EST on February 9th
  • Select products available for Valentines delivery if ordered by 10am EST on February 10th
In Stock Jewelry that needs:
  • Sizing (up or down)
  • Shortening
  • Adjustment
  • Engraving
  • All products available for Valentines delivery if ordered by 12pm EST on January 25th
  • Most products available for Valentines delivery if ordered by 2pm EST on February 1st
  • Select products available for Valentines delivery if ordered by 10am EST on February 7th
Jewelry Repairs
  • All products available for Valentines delivery if ordered by 12pm EST on January 20th
  • Most products available for Valentines delivery if ordered by 2pm EST on January 25th
  • Select products available for Valentines delivery if ordered by 10am EST on February 7th

DEADLINES FOR NEW YEARS EVE DELIVERY

Item ORDER DEADLINES FOR NEW YEARS DELIVERY
Custom, CAD Modeled, Fabricated jewelry Includes:
  • Custom Engagement Rings
  • Custom Wedding Rings
  • Custom Jewelry
  • All products available for New Year's Eve delivery if ordered by 12pm EST on November 30th
  • Most products available for New Year's Eve delivery if ordered by 2pm EST on December 2nd
  • Select products available for New Year's Eve delivery if ordered by 10am EST on December 7th
In Stock Jewelry (Value over $300)
  • All products available for New Year's Eve delivery if ordered by 12pm EST on December 22nd
  • Most products available for New Year's Eve delivery if ordered by 2pm EST on December 27th
  • Select products available for New Year's Eve delivery if ordered by 10am EST on December 29th

Shipping notes for all packages:

  • Packages are insured at their full value
  • Deliveries require direct signature
  • Cannot ship to P. O. Boxes
  • UNABLE TO BE REROUTED AT ANYTIME AFTER IT HAS BEEN SHIPPED

International shipments can be processed online. Customs processes and import duties are the responsibility of the customer; please check with your local customs office for information and costs.Joella Grace Jewelry is committed to timely delivery of your order, however we recognize that delivery delays due to inclement weather conditions, carrier delays, incorrect addresses, and other outside factors are beyond our control. Shipping fees are non-refundable and no credit will be issued. On the rare occasion that your order is tampered with, lost, or stolen during shipment, you must report this to us within one (1) day of receiving your order. Tampered with packages must include photographs and/or video of the damaged unopened package. If a damaged or tampered with package is presented by the carrier, please VIDEO the opening of the package IN FRONT OF the DELIVERY COMPANY AT RECEIPT.